The best free CRM software tools provide small businesses the opportunity to manage their leads and contacts while staying within a tight. Explore about CRM Software ✓ CRM Vs SpreadSheet ✓ How CRM Software Works Introduction of contact management software, a digital version of the traditional rolodex . If the CRM has a free trial, get your reps to sign up right away. Free CRM software in the cloud powers sales and customer serviceCRM Know you're looking at the same up-to-date contact as service and marketing.
Android and Web apps, and is built into Gmail; can sync with any standard contacts app as well For a deeper look at Google Contacts's features and pricing, check out our Google Contacts review.
Want to use Google Contacts in a team? Bitrix24 12 users Best for a suite of tools for your team You need to track your team's contacts, but you also need to talk to your team, plan your upcoming projects, share documents, and manage your own team's contact info.
The 16 Best Free CRM Apps
Bitrix24 offers it all in a full-featured suite of software that comes alongside its CRM. On the CRM side of things, you'll get the standard contact and deal tools, along with a quotes and invoices tool to bill customers once you've landed a deal. It doesn't pull in company or personal info automatically like HubSpot CRM and Google Contacts, but it does let you easily rearrange your contact details for the layout you want.
And, with its suite of complementary tools, you can easily add a contact, sell them your services, turn that into a project, chat about the ongoing project with your team, invoice the customer for it when you're done, and then keep track of everything in the customer's contact page.Free CRM aka Contact Management Software
It's a tool that just might keep you from losing track of what's going on across all of your contacts. AndroidiOSand Web apps, with desktop apps for video calls Freshsales 10 users Best for customer info tied to your support tools One of your best sources of new leads is your team's support inbox.
Maybe a customer will email who's interested in purchasing another product, or a non-customer will get in touch with questions about your plans.
Freshsales is a CRM designed for those interactions. As a sidekick to customer support app Freshdesk, Freshsales can sync contacts between your CRM and your support tool. When you're looking for potential customers, you could sort through your contacts based on when they emailed and what they needed, and use that to start your outreach.
Freshsales can also watch your Freshdesk inbox for emails, linking them to your contacts so you'll know when a customer has trouble and perhaps can help them on your next call. Or, if you just need a CRM, Freshsales lets you email and call customers from the app and keep track of all your interactions in one place. AndroidiOSand Web apps Zoho CRM 10 users Best for built-in office tools Need to make a presentation for your client, crunch numbers about their project in a spreadsheet, or write a detailed proposal document?
From the Documents tab, you can upload existing files or create a new documents, spreadsheet, or presentation in Zoho's office apps. You can even gather new leads with a Zoho Form, mail merge that data in a Zoho document, add both to Zoho CRM, and send it off to the new lead for their signature. But its best together with other apps, with deep integration with other Zoho tools and even options to sync events and tasks to Google Calendar and Google Tasks. It's a CRM that'll fit into the other tools your team relies on—as long as you already use Zoho software.
Streak personal; limited team use Best for a customizable CRM inside Gmail Most of the work you do with your contacts will likely take place inside your email inbox. So Streak built a customizable CRM right inside Gmail, one that's focused on those email conversations. Install its Chrome extension, and you'll see a new Pipelines link alongside your Gmail tags—and a Streak button inside your emails where you can add messages to a pipeline. Pipelines are CRM workflows where you take your customer from an interested lead to a satisfied customer.
You can do that on your own for free—or you can share up to 50 boxes or CRM deals with your team and track up to emails per month for free.
Streak also gives Gmail superpowers, with tools to track emails, send them later, and write them quickly with templates, all of which can help you spend more time focused on your contacts and less on managing your communications. Cloze personal Best for finding the relationship between your contacts Ever wondered how your contacts are related?
You can figure out part of the story just by looking at what company people work at, or the city they live in. Or, you can analyze conversations and figure out how close you are to each contact—and who else on your contact list they're related to.
That's what Cloze does in a people-focused take on a CRM. Cloze connects to your email inbox, looks through your messages, then builds a smart contact list with details about your conversations and the other people on your list that also know this person.
Reflect CRM Customer Database
Add other apps with the paid version for a more detailed picture with data from Slack, LinkedIn, and more. Then, use it to manage your emails, and whenever someone gets in touch you'll know exactly how to hone your message—and who else to include in the conversation.
AndroidiOSand Web apps Intercom basic features for team Best for tracking what people view on your site https: Intercom is a CRM that can help you find out. Install it in your website or app, and it'll build profiles for every person who uses your app—or you can import contacts from a spreadsheet, and then track when they visit your site afterwards.
CRM Software | Customer Relationship Management Software | Freshsales
Free versions usually have a cap on the number of reps who can login. In some cases, an unlimited number of reps can use the free CRM. Some CRMs also encourage prospects to sign up for a free trial, typically ranging between 15 and 30 days.
Who can use CRM software? Practically everyone in the organization. Other teams in your business can also use it.
The 16 Best Free CRM Apps
Marketing can run email campaigns to targeted prospects; customer support can use sales context to resolve tickets better. Even your accounting department can use CRM software to manage their invoices. CRMs are optimized for multiple devices. Some features are even built exclusively for the mobile version, like the ability to book an Uber right from the CRM when reps want to ride to their meetings.
What are the different types of CRM? Some websites classify CRMs as operational, analytical and collaborative. However, CRM software is often identified depending on the industry it serves. Is CRM on-premise software? Some CRM vendors still offer on-premise solutions; some even offer both options. But with an increasing need to access data on the go, cloud-based CRMs are gaining precedence. Plus cloud-based CRM enables fast data transmission and ensures data is accessible across devices.